Community Guidelines

How enforcement works

Rules only matter if enforcement is real and legible. Here is ours.

Detection

Reports from members and safety signals can inform an assessment under these guidelines. We do not publish a universal review method, reviewer identity, response time, or outcome. Where SHY has sufficient information, it may take proportionate action to protect people and the service.

The action ladder

1. Warning — for first, low-severity violations.
2. Content removal — the violating profile content or message is removed.
3. Feature restriction — e.g., messaging restricted while a report is reviewed.
4. Suspension — time-boxed removal from discovery and messaging.
5. Permanent ban — for severe or repeated violations; device-level signals are used to keep them out.

Severity can skip steps: scams, non-consensual intimate imagery, impersonation of a real person, and anything involving minors start at suspension or ban.

Appeals

You can submit an appeal by replying to the notice or emailing [email protected] with “Suspension Appeal” in the subject. An appeal does not guarantee a change to an account decision.

Last updated August 21, 2026.